Last Updated: 10 December 2024
Welcome to AMAE Clinic. By accessing and using our services through www.amaeclinic.ie, app.amaeclinic.com, help.amaeclinic.com, campus.amaeclinic.com, and any associated platforms, you agree to comply with the following terms and conditions. Please read them carefully.
1. Definitions
- “You” or “Your”: Refers to the individual accessing our services.
- “We,” “Us,” or “Our”: Refers to AMAE Clinic and its affiliated entity Cert to Go Limited, located at 6 Ard Na Slaine, Wexford, Co. Wexford, Y35Y466, Ireland.
- “Website” or “Site”: Refers to www.amaeclinic.ie, including app.amaeclinic.com, help.amaeclinic.com, campus.amaeclinic.com, and all linked pages and services provided therein.
2. Acceptance of Terms
By using our website and services, you confirm that:
- You are at least 18 years old or the legal guardian of a minor receiving services.
- You agree to provide accurate and complete information during registration and while using our services.
- You agree to keep your account credentials confidential and not share them with any third party.
3. Services Provided
AMAE Clinic offers integrative healthcare services, including:
- Online and in-person consultations.
- Holistic wellness programs.
- Access to healthcare information through campus.amaeclinic.com.
- Online customer support via help.amaeclinic.com.
- Medical certificates and related services through app.amaeclinic.com.
All services are provided by qualified healthcare professionals registered in Ireland.
4. Use of Services
You agree to:
- Use our services responsibly and in accordance with applicable laws and regulations.
- Not use our services for unlawful or prohibited activities.
- Provide accurate information for medical consultations and certificates.
Failure to comply with these terms may result in termination of access to our services.
5. Medical Information
- The information on our websites is for general informational purposes only and is not a substitute for professional medical advice.
- Always consult with a qualified healthcare provider for medical concerns.
- Prescriptions and medical certificates are issued at the discretion of our doctors based on the information you provide.
6. Privacy and Data Protection
We are committed to protecting your privacy.
- Our Privacy Policy outlines how we collect, use, and protect your personal information.
- By using our services, you agree to the processing of your data as described in our Privacy Policy, including integration with Stripe, Google, and Facebook for service functionality and analytics.
7. Appointments and Cancellations
- Appointments can be scheduled through www.amaeclinic.ie or app.amaeclinic.com.
- For cancellations or refunds, refer to our Refund and Cancellation Policy.
8. Payment and Refund Policy
- Payments must be made in full at the time of booking using a valid credit or debit card.
- Refunds are subject to the conditions outlined in our Refund Policy, which includes:
- Full refund for cancellations made at least 24 hours before the scheduled appointment.
- Partial or no refunds for late cancellations or if a service has already been provided.
9. Limitation of Liability
While we strive to provide high-quality services, AMAE Clinic is not liable for:
- Indirect, incidental, or consequential damages arising from the use of our services.
- Errors or delays caused by third-party platforms (e.g., payment gateways, service outages).
- Failure to follow medical advice provided through our services.
10. Modification of Terms
We reserve the right to modify these terms at any time.
- Changes will be effective upon posting on www.amaeclinic.ie and other associated platforms.
- Continued use of our services after updates constitutes acceptance of the revised terms.
11. User Responsibility and Patient Conduct
- You agree to use our services respectfully and cooperate with our staff and medical professionals.
- Abusive behavior, derogatory language, or unreasonable demands may result in suspension or termination of access to our services.
12. Governing Law and Jurisdiction
These terms are governed by the laws of Ireland.
- Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the Irish courts.
Contact Us
If you have any questions or concerns about these terms, please contact us at:
- Email: support@amaeclinic.com
- Phone: +353 1 234 5678
- Address: 6 Ard Na Slaine, Wexford, Co. Wexford, Y35Y466, Ireland
Thank you for choosing AMAE Clinic for your healthcare needs.