Privacy Policy of AMAE Clinic
Last Updated: 10 December 2024
At AMAE Clinic and its associated entity, Cert to Go Limited, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, use our services, or interact with our associated applications, in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws in Ireland.
1. Who We Are
Company Name:
Cert to Go Limited
Address:
6 Ard Na Slaine, Wexford Town, Y35Y466, Ireland
Tax Reference Number: 894757513
CRO Number: 769835
Registration Date: 09 August 2024
Email: info@amaeclinic.com
For questions about this policy or your data, you can contact us via email.
2. Data We Collect
We may collect and process the following categories of personal data:
- Personal Identification Information: Name, date of birth, address, phone number, and email address.
- Health and Medical Information: Medical history, symptoms, medications, and other information relevant to your consultation or treatment.
- Usage Data: Details on how you use our website, such as pages visited, time spent, and interactions with our services.
- Technical Data: IP address, browser type and version, device type, operating system, and app usage data.
- Payment Information: Processed securely through third-party providers such as Stripe (we do not store credit card information).
- Third-Party Integrations: Interactions with third-party services, such as Google, Facebook, or other tools we use to provide services.
3. How We Use Your Data
We use your personal data for the following purposes:
- Providing Healthcare Services: To deliver medical consultations, schedule appointments, and issue medical certificates.
- Payment Processing: To securely process payments through Stripe.
- Communication: To send appointment reminders, respond to inquiries, and provide updates.
- Analytics and Personalization: To analyze website and app usage for improvements and provide a tailored experience using tools like Google Analytics.
- Marketing: To deliver targeted advertisements and marketing campaigns using platforms like Facebook.
- Compliance and Legal Obligations: To fulfill regulatory and legal requirements.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you explicitly consent to marketing communications or use of third-party tools.
- Performance of a Contract: For healthcare services and payment processing.
- Legitimate Interests: To improve our services and enhance user experience, provided your rights are not overridden.
- Legal Obligations: To comply with laws and regulations, such as retaining medical records for required periods.
5. Sharing Your Data
We may share your personal data with:
- Healthcare Providers: To ensure continuity of care with your consent.
- Third-Party Service Providers:
- Stripe: For secure payment processing.
- Google Services: For analytics and reCAPTCHA to protect our forms from spam.
- Facebook SDK: For enhanced user interactions and targeted advertisements.
- Legal Authorities: If required by law, such as compliance with court orders or regulatory requests.
All third-party providers adhere to GDPR standards and ensure data protection.
6. Data Security
We implement robust technical and organizational measures to safeguard your personal data, including:
- Encryption of sensitive data.
- Secure servers with restricted access.
- Regular audits of our data handling practices.
7. Data Retention
Your personal data is retained for the duration necessary to fulfill the purposes outlined in this policy, or as required by law.
- Medical Records: Retained for at least [insert Irish legal retention period, e.g., 8 years] or longer if legally required.
- Payment Information: Handled and retained by Stripe as per their policies.
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Access: Request a copy of your data.
- Rectification: Correct inaccurate data.
- Erasure: Request deletion of your data under specific conditions.
- Restriction: Limit processing of your data.
- Portability: Obtain your data in a structured, machine-readable format.
- Objection: Object to data processing, such as for marketing.
- Withdrawal of Consent: Revoke consent at any time for specific processing activities.
To exercise any of these rights, please email us at info@amaeclinic.com.
9. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices, legal requirements, or operational needs. Please review this page regularly for the latest version.
10. Contact Information
For questions or concerns regarding this Privacy Policy:
- Email: info@amaeclinic.com
- Address: 6 Ard Na Slaine, Wexford Town, Y35Y466, Ireland